+234 813 637 3931 settlementhouse1@gmail.com

Privacy Policy

This Privacy Policy (“Policy”) sets forth settlementhouseadr.com’s Policies hereinafter referred to as (“SHATI”) policies regarding the collection and use of information via this Portal. The Portal is generally accessible by all Visitors; however, portions of the Portal are only accessible by certain Visitors who register to use certain SHATI Online Services. Visitors registered to use such Online Services include persons who use SHATI WebFile® to register for ADR Trainings or services, submit a dispute for online arbitration or mediation (such Visitors or their representatives, the “Parties”). Only Parties may access the SHATI WebFile area of the Online Services. Certain Visitors registered as Neutrals, Members, or other panelists’ qualifications may also have access for participation in online dispute resolution under SHATI WebFile. SHATI may also use Registration Information to communicate with all Registered Visitors regarding SHATI WebFile proceedings, changes in Online Services functionality, features, billing, help desk and other activities relating to the operation of the Online Services. Finally, we may use limited Registration Information to improve the Online Services and for quality assurance purposes.

At Settlement House ADR Training Institute (SHATI), we take your privacy seriously. We want you to feel safe using this site. SHATI is committed to protecting the privacy of all visitors to the website . This Privacy Statement will explain to you how we collect, store and use personal information submitted to us while visiting the SHATI site.
We endeavour to protect our users’ information, through compliance with the Nigeria Data Protection Regulation 2019 and other data protection Laws. When our visitors submit personal and sensitive information, this information is protected by a secure system both online and offline.
The SHATI policy covers pages on the Settlement House ADR Training Institute, domain only. While we try our best to only provide links to useful, high-quality sites, SHATI is not responsible for the content or the privacy policies of external websites.
This statement is subject to change and any such changes to our privacy statement will be posted on this page without prior notification. Contact us on https://settlementhouseadr.com/ if you have any questions about privacy or security.

When signing up to our mailing list, SHATI collects personal information such as: Names, addresses, telephone numbers and email addresses. This information is protected by SHATI on a computerised system to ensure that loss, misuse, unauthorised access or disclosure, alteration or destruction of this information is not probable. When you contact SHATI through our website, you can provide us with your personal information when signing up to our Mailing list, Dispute resolution or training services. This data is stored on our secure computerised database to enable us communicate relevant information such as our monthly newsletter, upcoming ADR trainings and seminars, blog articles and general industry updates. We endeavour to keep you updated and informed about our work and available services. In the future, we may communicate with you by mail, email or telephone.

You may inform us of any changes in your personal data, and in accordance with our obligations under the Nigeria Data Protection Regulation we will update or delete your personal data accordingly. To find out what personal data we hold on you or to have your personal data updated, amended or removed from our database, please email it to us at https://settlementhouseadr.com/
Credit card payments made through the SHATI website are managed using a secure payment system called PAYSTACK. Paystack is PCI DSS Level 1 Certified.This is the highest, most stringent level of certification possible in the global payments industry.
All credit card data provided is processed securely by Paystack – the only data sent to SHATI are your contact details and the amount paid for training ADR trainings or services, for proper documentation and effective service delivery. Paystack charges a small fee of – 1.5% of the transaction plus N100 (excluding VAT) on Local transactions and 3.9% plus N100 on international transactions for each payment made.

SHATI will never sell any personal data you submit to us to a third party. Non-personal information may occasionally be used to compile statistics.

Like many other sites, SHATI uses Cookies to customize, evaluate, and improve Your experience on the WEBSITE. A “Cookie” is a small file or code that is placed on Your website browser, device, or hard drive when You visit the Portal. These include our own first-party Cookies as well as third-party Cookies of our service providers and analytics partners. SHATI uses cookies for a variety of functions described below:

Information Collected through Cookies
SHATI may use Cookies to collect information about Visitors’ domain name, language preferences, type of browser and operating system, Internet service provider, Internet protocol (IP) address, the website from which they arrived at the Portal, the amount of time spent on the Portal or using the Online Services and the ways in which they use the Portal or the Online Services. This information is retained for different periods depending on the type of Cookie used. Some Cookies collect information related to a single browser experience, but others may be persistent and collect information until deleted. You are always free to decline our cookies. To do this, you can modify your web browser to refuse cookies, or to let you know when you receive new cookies.

How SHATI Uses Cookies
SHATI uses cookies for the following purposes:
Functional Cookies. These Cookies help us identify trusted web traffic and control data collection when there is high traffic on the Portal.
Performance and Analytics. These Cookies improve Your experience by remembering Your preferences and helping us analyze how You interact with the Portal. For example, we use Google Analytics to monitor and improve the Portal’s performance, our services, and Your experience.
Marketing.These Cookies collect information about how users interact with our Online Services and allow us to deliver relevant and meaningful advertisements.
Social Media Plug-Ins. These Cookies allow us to connect with You on social media. They may also allow social media providers and third parties to collect and receive information about You. This information may be used to build profiles based on Your interests, target advertisements, and measure the effectiveness of advertisements.

You have the right to request copies of Your personal data. We may charge You a nominal small fee for this service.
The Right to Rectification. You have the right to request that we correct any information You believe is inaccurate. You also have the right to request we complete information You believe is incomplete.
If You would like to access, rectify, erase, restrict, transfer, or object to the processing of Your personal data, please contact us at https://settlementhouseadr.com/

The Right to Access. You have the right to request copies of Your personal data. We may charge You a nominal small fee for this service.
The Right to Rectification. You have the right to request that we correct any information You believe is inaccurate. You also have the right to request we complete information You believe is incomplete.
The Right to Erasure. Under certain conditions, You have the right to request that Your personal data be erased.
The Right to Restrict Processing. Under certain conditions, You have the right to restrict the processing of Your personal data.
The Right to Object to Processing. Under certain conditions, You have the right to object to the processing of Your personal data.
If You would like to access, rectify, erase, restrict, or object to the processing of Your personal data, please contact SHATI at: https://settlementhouseadr.com/
If You make any such request, we will attempt to expeditiously respond to such request. We may require You to verify Your identity before sending our response.

SHATI may provide links to Linked Sites from the Portal or the Online Services. Linked Sites are not necessarily reviewed, controlled or examined by SHATI in any way and SHATI is not responsible for the privacy policies and practices of any such Linked Sites, or any additional links contained therein. These links do not imply SHATI’s endorsement of or association with the Linked Sites. When leaving the Portal, SHATI encourages You to review the applicable Privacy Policies of the Linked Sites.

SHATI may make information concerning Visitors, the Portal, the Online Services (including SHATI WebFile), and the uses thereof, available to law enforcement personnel and agencies as required by law or in order to enforce the Terms of Use, and may disclose such information if required by law or a judicial or governmental order or subpoena. Where permitted by law, SHATI may also disclose such information to law enforcement personnel and agencies, or use such information as part of legal process, in order to protect its property or in furtherance of an investigation regarding a breach of the Online Services rules and policies or any unauthorized access to or use of the Portal or the Online Services (including SHATI WebFile), or any illegal activities concerning a particular Visitor or Registered Visitor.

SHATI takes seriously the security of Your personal information. SHATI has therefore implemented reasonable technology and security policies and procedures intended to reduce the risk of accidental disruption, destruction or loss, as well as unauthorized disclosure of or access to such information. However, due to the open communication nature of the Internet, we cannot guarantee that all communications between You and the Portal, and the Portal and You, or data stored on SHATI’s systems, will be free from disruption, destruction, loss, or unauthorized access by third parties.

In the unlikely event that SHATI believes the security of Your personal information may have been compromised, SHATI may seek to notify You of that development. If a notification is appropriate, SHATI would endeavor to do so as promptly as possible under the circumstances, and, to the extent SHATI has Your email address and such notification is permitted by law, SHATI may notify You by email.

Protecting children’s privacy is important to us. The Portal is not intended for use by children under age 13 and SHATI does not knowingly collect any personal information from children under 13. If SHATI learns that a child under 13 has provided personal information, we will use reasonable efforts to promptly remove such information.

SHATI may, in its sole discretion, update this Policy at any time and from time to time, by posting the amended Policy on the Portal. The revised or amended Policy shall be effective upon posting as reflected in the “Last Revised” date below. If the changes are material, we will take reasonable steps to notify You. Any access to or use of the Portal or Online Services (including SHATI WebFile) following such update shall be deemed consent to such update. All Visitors are therefore encouraged to refer back to this page regularly.

If You would like to communicate with SHATI regarding privacy issues or have questions or comments about this Policy, please forward such communication to https://settlementhouseadr.com/


Suite 11, Fatima Plaza, Katsina Road/Abeokuta Street, Kaduna